Simple.

-If you still don’t have an account with us,create one and log in.
You can also do this later, during the purchase process. The privacy and security of your personal data is highly important for us, that’s why all your personal information is strictly protected.

-Select the item/items you want and add them to the shopping bag.
All prices shown in the shopping bag are in Euro,and include the Spanish VAT of 21%, The shipping costs aren’t included,they’ll be added later.

-When your selection is ready,just click on checkout.
If you are registered,your personal data will appear then. This will make the shopping process easier.
If you are a new customer,just fill the requested fields. Make sure all your shipping and billing info are correct.

-Now you just have to select a payment method:

-Paypal:you’ll be directed to Paypal,you can pay with your credit card even if you don’t have an account with them.

-Credit Card:By confirming your order you’ll be directed to a safe url where you can enter your card data and your order will be completed.
We are connected to Verified by Visa,this system augments your security.

-In case you can’t choose any of the previous payment methods,we also accept bank transfers. Contact us at contact@silenzioh.com and we’ll give you the details on how to proceed.

-All orders will be processed for shipment from Monday to Friday,from 10:00 a.m. to 6:00 p.m. All orders placed between Friday and Sunday will be processed next Monday.

If you are not satisfied with your order,remember that you have 14 days to return it.
Check out our Shipping and Returns section for more info and conditions.
Please do not hesitate to contact us at contact@silenzioh.com with any questions you may have. It will always be a pleasure for us to help you out.